Support URL

Meteor Secure Access Support

For help, contact support@meteorcellconstruction.com.

Support Topics

Common support areas for the app.

  • Import a configuration code
  • Scan a QR code
  • Start a secure connection
  • Stop a secure connection
  • Delete a configuration
  • Troubleshooting
  • Privacy and data handling

Troubleshooting

If a connection fails, please check the following items.

  • The imported configuration is valid.
  • You are authorized to use the endpoint.
  • Your internet connection is available.
  • iOS VPN permission has been granted.

Contact Support

Need company or app support?

Contact the team by official company email.

Email support@meteorcellconstruction.com